PRIVACY POLICY

Welcome to Ellahellegance. We are a Nairobi-based business specializing in the sale of elegant suits. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
We may collect the following types of information:
a) Personal Information

Full name

Email address

Phone number

Billing and shipping address

Payment details (processed securely via third-party providers)

b) Non-Personal Information

Browser type

Device information

IP address

Pages visited and browsing behavior

2. How We Use Your Information
We use your information to:

Process and fulfill your orders

Communicate with you regarding purchases or inquiries

Improve our website and customer experience

Send promotional emails (only if you opt in)

Prevent fraud and enhance security

3. Sharing Your Information
We do not sell your personal data. However, we may share your information with:

Service Providers: Payment processors, delivery partners, and IT support services

Legal Authorities: When required by law or to protect our rights

Business Transfers: In case of a merger, sale, or acquisition

4. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no online platform can guarantee absolute security.

5. Cookies and Tracking Technologies
Our website uses cookies to:

• Enhance user experience
• Analyze website traffic
• Remember your preferences

You can choose to disable cookies through your browser settings.
6. Your Rights
Depending on applicable laws, you may have the right to:

• Access the personal data we hold about you
  
• Request correction or deletion of your data
  
• Withdraw consent for marketing communications
  
• Object to certain data processing activities
  

To exercise these rights, please contact us using the details below.
7. Data Retention
We retain your information only as long as necessary to:

Fulfill the purposes outlined in this policy

Comply with legal and regulatory requirements

8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Mail: info@ellaelegance.com
Phone: 0793 527 797
Location: Nairobi, Kenya
By using our website, you agree to the terms outlined in this Privacy Policy.